The Alarm Experts - Monitoring

Local Monitoring Underwriter Laboratory Approved

photo of station Our San Antonio Monitoring Station is a Local Underwriter Laboratory Approved, Five Diamond Rated Central Station. This means that 100% of our operators are certified by the CSAA, Central Station Alarm Association.The Five Diamond Program is a balanced certification program providing a differentiation in the marketplace because it signifies five points of excellence:

  1. Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Global, Intertek/ETL and UL.
  2. Commitment to the highest levels of customer service.
  3. Commitment to ongoing job-related education and testing by having 100% of its central station operators certified using the CSAA online training series.
  4. Commitment to raising the industry standards through CSAA membership and participation in its activities.
  5. Commitment to reducing false dispatches.

Our State of the Art Local Monitoring Station has been protecting properties for more than 20 years. Their main focus is the monitoring aspect and not the selling and installing. Try out our station and customer service anytime by calling 1-866-822-1162. You will be surprised that someone actually answers the phone instead of a recorder prompting you to press a bunch of buttons. In a real emergency, this makes all the difference.

Friendly Security, Inc.
Sales and Service:
San Antonio 210-568-0306
Rio Grande Valley 956-943-8300